IMPORTANT BOOKING INFORMATION

Thank you for choosing Miller & Carter Otterspool

Following the relaxation of regulations in England and Wales, it is a personal preference whether guests and team members choose to wear a face covering in our restaurants. You are no longer required to check-in for Track and Trace purposes.

For our guests in Scotland, please note that it is mandatory to wear face coverings whilst not seated in our restaurants. We require our guests to provide contact details for Test and Trace purposes. If this is not provided, we cannot serve you.

Your safety and comfort remains our priority and we will continue to maintain the highest standards of cleanliness.

MENU AVAILABILITY

Due to UK wide supply issues some of our menu items or ingredients may not currently be available. If you have any special dietary requirements, it’s important that you speak to a member of the team before placing your order. We are working hard to rectify this as soon as possible.

Thank you.

BOOKING ENQURIES

All our booking availability is online.

CHILDREN & BABIES

Please include children and babies in the number of guests in your booking.

We look forward to seeing you soon!

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    If you are new to Miller and Carter, please tick below to sign up to receive news, offers, and promotions. If you’ve already agreed to receive these from Miller and Carter, don’t worry, you don’t need to do anything as your preferences will remain the same.

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    Your Reservation

    2 people
    Mon, 1 Jan 2014
    Dinner

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    Special Instructions ​

    If you've sent us a Special Instruction, we will try our best to accommodate you, but we cannot guarantee where your table will be allocated.

    Test and Trace

    Following the relaxation of regulations in England and Wales, you are no longer required to check-in for Test and Trace purposes.

    For our guests in Scotland, you'll be asked to register your details when you arrive, Please note that it is mandatory for all guests to provide contact details for Test and Protect, and if this is not provided, we cannot serve you. Your data will not be used for any other purposes and will be disposed of securely within 21 days of your visit. If you don’t have a mobile phone or an app that allows you to check in, one of our team will be happy to assist you. 

    Menu Availability

    Due to UK wide supply issues some of our menu items or ingredients may not currently be available.

    If you have any special dietary requirements, it’s important that you speak to a member of the team

    before placing your order. We are working hard to rectify this as soon as possible.

    Face coverings

    Scotland only: It's mandatory for guests and team members to wear a face covering whilst not seated. This does not apply to children under the age of 5 in Scotland, or to guests and team members with medical exemptions. 

    For our guests and team members in England and Wales, the wearing of face coverings is a personal preference.

    Your local restrictions may mean that adults in your party will need proof of ID.

    Thank you for your co-operation.

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    Important information - please read

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    Booking Online

    Our Booking Policy:

    1. On busy peak times we may have to limit table sizes, we do this to ensure we are able to serve the freshest food with the best possible hospitality to all of our guests.

    2. On the day of dining we can only hold tables for 15 minutes past the time you have booked. 

    3. Please arrive no earlier than 5 minutes before your booking time due to limited waiting areas.

    4. A deposit may be required to secure your table. Deposits are refundable using the original form of payment up to 24 hours before your original booking time (excluding Christmas Day, Boxing Day and NYE). If your booking is cancelled within 24 hours of the original booking time the deposit will be non-refundable (different deposit restrictions apply for Christmas Day, Boxing Day and NYE). 

    Deposits are non-refundable for Boxing Day or New Year’s Eve if your table is cancelled or amended within seven days of the date you are due to dine with us.

    Deposits are non-refundable for Christmas Day bookings.

    5. If possible, please use contactless payment to minimise handling cash.

    6. You can see what further measures we’ve put in place to ensure the safety and well-being of our guests and team  here.

    7. Since reopening, to help create a safe environment for everyone we will be running a reduced Main Menu. Our ‘Sunday’ set menu will also be temporarily unavailable.

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