FAQ
Our offers & news
We've moved house and would like to sign up to a Miller & Carter steakhouse near us.
We're delighted that you'd like to keep in touch. Simply find another Miller & Carter and sign up for all our latest news and offers.
I signed up to your newsletter but didn't receive my special offer voucher.
We're sorry you didn't receive your voucher. As these vouchers are personalised, please sign up again, using the same details and email address (don't worry, you won't receive our newsletter twice). Your voucher can be downloaded from the "Thank you" page.
It's my birthday this week and I haven't received my birthday champagne voucher.
When you signed up to our newsletter, did you enter your date of birth? If not, find a recent Miller & Carter email and click on the "email preferences" link to update your details.
How do I unsubscribe from the Miller & Carter newsletter?
To stop receiving our news and offers via email, just click on the "unsubscribe" link, which can be found at the very bottom of every email we send to you. We're sorry to see you go.
Contacting us
I want to contact a Miller & Carter steakhouse.
Our restaurants don't have their own email addresses, so if you'd like to talk to the manager please call him or her directly. You'll find the phone number on the "home" and "find us" pages of your nearest Miller & Carter.
I'd like to give my feedback on a recent visit.
We'd be very grateful to hear about your experience. Let us know your views via our guest satisfaction survey . If it's an urgent matter, please contact the manager at the Miller & Carter you visited or email our guest-care team.
We're a well-known and/or local charity. Can you give us a prize for our raffle?
Each of our steakhouses makes its own decisions regarding charity and raffle prizes. Just contact the manager of your nearest Miller & Carter to discuss it with them directly.
Careers with us
Are there any jobs available at your restaurants?
It's great to hear that you're thinking of joining the team. See our jobs page for more info and links to our current vacancies.
Table bookings
Can we book a table?
Yes, you can book at any of our restaurants (subject to availability, of course) by making a reservation online or simply by giving them a call.
How far in advance, or how soon, can I make the booking for?
For same-day bookings, you can reserve your table online before 10.30am for lunch and by 4pm for dinner. You can also book up to three months in advance of the date you want to dine. Just pop onto our "Book a table" page, search and book for any of our restaurants, then await your confirmation email. Easy. If you're planning a big get-together or a special occasion, you might want to call the steakhouse you have in mind. You'll find the phone number on the home and find us pages of your nearest Miller & Carter's website.
How can I cancel an online booking?
To cancel an online booking, just click on the link in your booking confirmation email and follow the steps. Please try to give us as much notice as possible.
Menu & dietary info
I'm intolerant to gluten/lactose/nuts etc. What can I eat from your menu?
Please see our current menu and talk to a team member about any specific dietary requests. Our chefs will do their best to accommodate you.
Do you offer a children's menu, and what about highchairs?
Young guests are welcome and have their own special menu. Highchairs are available on request, and our team members will store away prams or pushchairs for ease.
Is your chicken free-range?
Although our chicken breasts are not free-range, we're pleased to confirm that they are Red Tractor Farm Assured.